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► ▲ Website
AINU website   (?) https://ainu.tech 🔗 Operational
► ▲ API
Face Recognition API   (?) https://ainu.tech/web/v1/developer/documentation/face-recognition-api Operational
OCR Thai ID API   (?) https://ainu.tech/web/v1/developer/documentation/ocr-thai-id-api Operational
OCR VNcard API   (?) https://ainu.tech/web/v1/developer/documentation/ocr-vncard-api Operational
Web Liveness   (?) https://ainu.tech/web/v1/developer/documentation/liveness-detection-sdk-for-web Operational

Incident history

Wednesday, November 12, 2025

(Cancel Schedule), 12 November 2025 - Infrastructure improvement  ℹ

Updated (10 Nov 25 15:30 +0700) - Schedule maintenance has been cancelled Maintenance details Description: Infrastructure improvement Date: 2025-11-12 (Wednesday) Time: 22:00 - 23:59 (GMT+7) … Monday, November 3, 2025

(Schedule), 3 November 2025 - Disaster Recovery Plan Drill testing  ℹ

Completed (03 Nov 25 22:55 +0700) - Finish In progress (03 Nov 25 22:00 +0700) - Start Maintenance details Description: Disaster Recovery Plan Drill testing Date: 2025-11-03 (Monday) Time: … Wednesday, October 29, 2025

(Incident) AINU Web Liveness return FAIL  ℹ

Description There are an internal communication error that cause Web Liveness return FAIL. The issue has been fixed by restarted related services. Issue Resolved (29 Oct 25 12:03 +0700) … Tuesday, October 21, 2025

(Schedule), 21 October 2025 - Infrastructure improvement  ℹ

Completed (22 Oct 25 00:30 +0700) - Finish In progress (21 Oct 25 22:00 +0700) - Start Maintenance details Description: Infrastructure improvement Date: 2025-10-21 (Tuesday) Time: 22:00 - 1:00 … Saturday, September 20, 2025

(Incident) AINU API Service Degraded (slow response)  ℹ

Description We would like to inform you that a temporary degradation in API service performance was observed and has been fully resolved. The root cause was related to infrastructure issues. In … Tuesday, August 19, 2025

(Schedule), 19 Aug 2025 - Infrastructure improvement  ℹ

Completed (19 Aug 25 23:20 +0700) - Finish In progress (19 Aug 25 22:00 +0700) - Start Maintenance details Description: Infrastructure improvement Date: 2025-08-19 (Tuesday) Time: 22:00 - … Tuesday, July 22, 2025

(Schedule), 22 July 2025 - Database improvement  ℹ

Completed (22 Jul 25 23:30 +0700) - Finish In progress (22 Jul 25 22:30 +0700) - Start Maintenance details Description: Database improvement Date: 2025-07-22 Time: 22:30 - 00:30 (GMT+7) … Tuesday, March 18, 2025

(Schedule), 18 March 2025 - Cloud provider network layer, software version upgrade  ℹ

Completed (18 Mar 25 22:30 +0700) - Finish In progress (18 Mar 25 22:00 +0700) - Start Maintenance details Description: Cloud provider network layer, software version upgrade Date: 2025-03-18 … Tuesday, February 18, 2025

(Schedule), 18 February 2025 - Network Security Improvement  ℹ

Completed (18 Feb 25 23:30 +0700) - Finish In progress (18 Feb 25 23:00 +0700) - Start Maintenance details Description: Restrict the access of api.ainu.tech, only allow a specific path to able … Monday, December 9, 2024

(Schedule), 9 December 2024 - Disaster Recovery Plan testing  ℹ

Completed (09 Dec 24 23:30 +0700) - Finish In progress (09 Dec 24 23:00 +0700) - Start Schedule Maintenance - Disaster Recovery Plan testing Activity between: 2024-12-09 23:00-01:00 Expected …
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